Invisible burdens of platform work: a qualitative study of food-delivery riders’ lived experiences in urban India
Platform work reinforces structural precarity, emotional suppression, and symbolic exclusion, profoundly shaping the health and well-being of food delivery workers. These findings highlight the need for policy reforms to protect gig workers' mental health, dignity, and social inclusion, and advocating for the psychosocially sensitive governance of digital labor platforms.
Authors
- M. Munir Ahmad
- S. Ramesh (ORCID: https://orcid.org/0000-0002-5505-6429)
- Ashifa Kariveliparambil
- Alen Kuriakose
- Rasi R A
Institutions
- İstanbul Gelişim Üniversitesi (TR)
- University of Arts (AL)
- Sohar University (OM)
- Széchenyi István University (HU)
- Teesside University (GB)
- Vellore Institute of Technology University (IN)
- Marian University - Indiana (US)
Publication Details
- Journal
- International Journal of Qualitative Studies on Health and Well-Being
- Published
- 2026-03-14
- DOI
- https://doi.org/10.1080/17482631.2026.2644577
- Primary Topic
- Digital Economy and Work Transformation
- Type
- article
- Field-Weighted Citation Impact
- 0.00