Fairness after hours: Fairness in Technology-assisted supplemental work, employee energy, personal initiative, and work withdrawal

Purpose This study aims to investigate the relationship between technology-assisted supplemental work (TASW) fairness and resource investment strategies in the workplace, namely personal initiative and work withdrawal behaviors, with energy as a mediating factor and conscientiousness and neuroticism as moderators. Design/methodology/approach A sample of 728 USA employees was collected to test the proposed model using mediation and moderated-mediation analyses. Findings The study finds support for the mediation hypotheses, indicating that when employees perceive TASW as fair (unfair), they report higher (lower) energy levels and are thus likely to engage in personal initiative (work withdrawal) behaviors. Additionally, conscientiousness strengthens the positive relationship between TASW-fairness and personal initiative, while the negative relationship between TASW-fairness and work withdrawal appears consistent across neuroticism levels. Originality/value This study introduces the concept of TASW within a fairness framework and relates it to resource investment strategies in the workplace, providing novel insights into the role of fairness perceptions and individual differences in shaping employee behaviors.

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Publication Details

Journal
Cross Cultural & Strategic Management
Published
2026-03-13
DOI
https://doi.org/10.1108/ccsm-04-2024-0073
Primary Topic
Technostress in Professional Settings
Type
article
Field-Weighted Citation Impact
0.00
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article

Fairness after hours: Fairness in Technology-assisted supplemental work, employee energy, personal initiative, and work withdrawal

Sunjin Pak, Boreum Ju, Amit Kramer
Cross Cultural & Strategic Management
Technostress in Professional Settings
article

Fairness after hours: Fairness in Technology-assisted supplemental work, employee energy, personal initiative, and work withdrawal

Sunjin Pak, Boreum Ju, Amit Kramer
article en

Abstract

Purpose This study aims to investigate the relationship between technology-assisted supplemental work (TASW) fairness and resource investment strategies in the workplace, namely personal initiative and work withdrawal behaviors, with energy as a mediating factor and conscientiousness and neuroticism as moderators. Design/methodology/approach A sample of 728 USA employees was collected to test the proposed model using mediation and moderated-mediation analyses. Findings The study finds support for the mediation hypotheses, indicating that when employees perceive TASW as fair (unfair), they report higher (lower) energy levels and are thus likely to engage in personal initiative (work withdrawal) behaviors. Additionally, conscientiousness strengthens the positive relationship between TASW-fairness and personal initiative, while the negative relationship between TASW-fairness and work withdrawal appears consistent across neuroticism levels. Originality/value This study introduces the concept of TASW within a fairness framework and relates it to resource investment strategies in the workplace, providing novel insights into the role of fairness perceptions and individual differences in shaping employee behaviors.

Cross Cultural & Strategic Management
California State University System (US), University of Illinois Urbana-Champaign (US), City University of Seattle (US)
Decent work and economic growth
Openalex Percentile: Top 32%
Technostress in Professional Settings
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Fairness after hours: Fairness in Technology-assisted supplemental work, employee energy, personal initiative, and work withdrawal — Sunjin Pak, Boreum Ju, et al. · Cross Cultural & Strategic Management (2026) | TGRS Research Map | TGRS