Conditional effects of source expertise and pre-existing attitudes on objective knowledge in AI-assisted health information verification

Generative AI systems are increasingly integrated into health communication, yet it remains unclear under what conditions source-related cues shape objective knowledge outcomes when individuals verify health information with AI assistance. This study examines the roles of source expertise, pre-existing attitudes, and knowledge states in shaping objective knowledge during AI-assisted health information verification. In an experiment with 103 participants, individuals viewed a mixed-accuracy Facebook post about gluten-free diets attributed to either an expert-labeled or a non-expert-labeled source, then used ChatGPT to verify the information. Source expertise alone did not enhance objective knowledge, but its effect emerged among participants with favorable pre-existing attitudes. The predicted moderating role of knowledge state (uncertain vs. misinformed) was not supported, although exploratory patterns indicated greater responsiveness among uncertain users. The findings suggest that dual-process perspectives are informative for understanding AI-assisted information processing in contexts where verification is supported by generative AI.

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Publication Details

Journal
Scientific Reports
Published
2026-03-12
DOI
https://doi.org/10.1038/s41598-026-43698-z
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Conditional effects of source expertise and pre-existing attitudes on objective knowledge in AI-assisted health information verification

Julian Kohne, Jihyeon Oh, Peter Johannes Schulz, Christian Montag
Scientific Reports
Artificial Intelligence in Healthcare and Education
article

Conditional effects of source expertise and pre-existing attitudes on objective knowledge in AI-assisted health information verification

Julian Kohne, Jihyeon Oh, Peter Johannes Schulz, Christian Montag
article en

Abstract

Generative AI systems are increasingly integrated into health communication, yet it remains unclear under what conditions source-related cues shape objective knowledge outcomes when individuals verify health information with AI assistance. This study examines the roles of source expertise, pre-existing attitudes, and knowledge states in shaping objective knowledge during AI-assisted health information verification. In an experiment with 103 participants, individuals viewed a mixed-accuracy Facebook post about gluten-free diets attributed to either an expert-labeled or a non-expert-labeled source, then used ChatGPT to verify the information. Source expertise alone did not enhance objective knowledge, but its effect emerged among participants with favorable pre-existing attitudes. The predicted moderating role of knowledge state (uncertain vs. misinformed) was not supported, although exploratory patterns indicated greater responsiveness among uncertain users. The findings suggest that dual-process perspectives are informative for understanding AI-assisted information processing in contexts where verification is supported by generative AI.

Scientific Reports
Ewha Womans University (KR), Nanyang Technological University (SG), University of Macau (MO), GESIS - Leibniz Institute for the Social Sciences (DE), Università della Svizzera italiana (CH)
Quality Education
Openalex Percentile: Top 26%
Artificial Intelligence in Healthcare and Education
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