Biased AI writing assistants shift users’ attitudes on societal issues

Artificial intelligence (AI) writing assistants powered by large language models (LLMs) are increasingly used to make autocomplete suggestions to people as they write text. Can these AI writing assistants affect people's attitudes in this process? In two large-scale preregistered experiments (<i>N</i> = 2582), we exposed participants writing about important societal issues to an AI writing assistant that provided biased autocomplete suggestions. When using the AI assistant, the attitudes participants expressed in a posttask survey converged toward the AI's position. However, a majority of participants were unaware of the AI suggestions' bias and their influence. Further, the influence of the AI writing assistant was stronger than the influence of similar suggestions presented as static text, showing that the influence is not fully explained by these suggestions, increasing accessibility of the biased information. Last, warning participants about assistants' bias before or after exposure does not mitigate the attitude-shift effect.

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Publication Details

Journal
Science Advances
Published
2026-03-11
DOI
https://doi.org/10.1126/sciadv.adw5578
Citations
1
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
52.10

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article

Biased AI writing assistants shift users’ attitudes on societal issues

Maurice Jakesch, Mor Naaman, Kowe Kadoma, Advait Bhat et al.
1 citations
Science Advances
AI in Service Interactions
52.10
article

Biased AI writing assistants shift users’ attitudes on societal issues

Maurice Jakesch, Mor Naaman, Kowe Kadoma, Advait Bhat, Lior Zalmanson, Sterling Williams-Ceci
article en
1 citations

Abstract

Artificial intelligence (AI) writing assistants powered by large language models (LLMs) are increasingly used to make autocomplete suggestions to people as they write text. Can these AI writing assistants affect people's attitudes in this process? In two large-scale preregistered experiments (<i>N</i> = 2582), we exposed participants writing about important societal issues to an AI writing assistant that provided biased autocomplete suggestions. When using the AI assistant, the attitudes participants expressed in a posttask survey converged toward the AI's position. However, a majority of participants were unaware of the AI suggestions' bias and their influence. Further, the influence of the AI writing assistant was stronger than the influence of similar suggestions presented as static text, showing that the influence is not fully explained by these suggestions, increasing accessibility of the biased information. Last, warning participants about assistants' bias before or after exposure does not mitigate the attitude-shift effect.

Science AdvancesVol. 12(11)
Tel Aviv University (IL), University of Washington (US), Cornell University (US), Bauhaus-Universität Weimar (DE)
National Science Foundation, Studienstiftung des Deutschen Volkes
Quality Education
Openalex Percentile: Top 0%
AI in Service Interactions
52.10
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