Unpacking Repurchase Intention in Social Commerce: A Systematic Literature Review

The objective of this study is to conduct a systematic literature review of repurchase intention in social commerce. Specifically, the study examines the current state of research, identifies the key determinants of repurchase intention, and synthesizes background theories and measurement approaches applied in this domain. This research employed the PRISMA procedure for a systematic literature review conducted across two databases: Web of Science and Scopus. A total of 177 papers were identified from databases, with no restrictions on publication year, facilitating the assessment of all pertinent research on the topic. After screening, eligibility for evaluation was based on the study’s objective; ultimately, 27 publications were identified for systematic review and analysis. The results underscore the top five primary determinants of repurchase intention in social commerce: trust, social influences, user experience, perceived value and social commerce attributes. Furthermore, the research identified 16 theoretical foundations for examining repurchase intention in social commerce, with the Stimulus–Organism–Response framework and the Technology Acceptance Model as the primary theories for this systematic review. Furthermore, the findings indicated that partial least squares structural equation modeling remains the predominant measurement technique, but alternative methods continue to be used.