The Influence of Communication and Job Characteristics on Employee Performance Through Motivation as an Intervening Variable in Badan Pendapatan Daerah Kabupaten Labuhan Batu

This study examines the effect of Communication and Job Characteristics on Employee Performance through Motivation as an intervening variable at the Regional Revenue Agency of Labuhanbatu Regency. The study involved all 57 permanent civil servants (PNS), using a saturated sampling technique. Data were collected through questionnaires and documentation. Quantitative analysis was conducted using SPSS version 25, including t-tests, Sobel tests, and path analysis. The results show that Communication and Job Characteristics have a positive and significant effect on Motivation and Performance. Motivation also has a positive and significant effect on Performance and acts as an effective mediating variable between Communication, Job Characteristics, and Performance.