Conceptualizing an ethics framework for co-creation in the public sector

Purpose Co-creation is increasingly used in the public sector for the development of public policies and services. The purpose of this paper is to empirically establish a framework for ethical co-creation in the public sector. Design/methodology/approach A mixed-method approach was used to collect data and cross-analyse four pilots from a three-year EU-funded project. Findings The results from this study highlight the need for an ethics co-creation framework to be provided at the start of a project that can support the co-creation strategy, process and implementation of the outcome. Such an ethics framework must be flexible in order to address issues that vary according to public service, policy being developed and local context. Originality/value Current legal and ethical frameworks for the public sector do not cover all the activities in public sector co-creation. This work is original and important as the use of co-creation in the public sector becomes increasingly important.

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Publication Details

Journal
Journal of Information Communication and Ethics in Society
Published
2026-03-11
DOI
https://doi.org/10.1108/jices-09-2024-0134
Primary Topic
Service and Product Innovation
Type
article
Field-Weighted Citation Impact
0.00

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article

Conceptualizing an ethics framework for co-creation in the public sector

Peter Parycek, Efthimios Tambouris, Noella Edelmann, Jessica Voigt
Journal of Information Communication and Ethics in Society
Service and Product Innovation
article

Conceptualizing an ethics framework for co-creation in the public sector

Peter Parycek, Efthimios Tambouris, Noella Edelmann, Jessica Voigt
article en

Abstract

Purpose Co-creation is increasingly used in the public sector for the development of public policies and services. The purpose of this paper is to empirically establish a framework for ethical co-creation in the public sector. Design/methodology/approach A mixed-method approach was used to collect data and cross-analyse four pilots from a three-year EU-funded project. Findings The results from this study highlight the need for an ethics co-creation framework to be provided at the start of a project that can support the co-creation strategy, process and implementation of the outcome. Such an ethics framework must be flexible in order to address issues that vary according to public service, policy being developed and local context. Originality/value Current legal and ethical frameworks for the public sector do not cover all the activities in public sector co-creation. This work is original and important as the use of co-creation in the public sector becomes increasingly important.

Journal of Information Communication and Ethics in Society
Universität für Weiterbildung Krems (AT), University of Macedonia (GR)
European Commission
Peace, Justice and strong institutions
Openalex Percentile: Top 33%
Service and Product Innovation
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