Digitalization in university organisations and reshaping of academic work

Digital technologies are introduced in universities for organisational purposes, in other words, for mainstreaming of management, administration and coordination. Academic personnel apply digital technologies for a variety of tasks and for communication purposes in everyday work practices. This embeddedness of digitalization suggests influence over the work of academic personnel and over the ways of organising it. In the study, the reshaping of the work of academic personnel and its organization with the introduction of digital technologies is studied. Sociological approaches to technology and work and qualitative methodology are applied. The study identifies a reshaping of work, with mainstreaming and standardisation of organisation-specific practices in teaching and administrative and coordinating tasks, increasing digitally mediated communication and a redistribution of administrative and coordinating work, with a related increase in new tasks for academic personnel.

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Publication Details

Journal
International Review of Sociology
Published
2026-03-09
DOI
https://doi.org/10.1080/03906701.2026.2634355
Primary Topic
Educational Innovations and Challenges
Type
article
Field-Weighted Citation Impact
0.00
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article

Digitalization in university organisations and reshaping of academic work

Arja Haapakorpi
International Review of Sociology
Educational Innovations and Challenges
article

Digitalization in university organisations and reshaping of academic work

Arja Haapakorpi
article en

Abstract

Digital technologies are introduced in universities for organisational purposes, in other words, for mainstreaming of management, administration and coordination. Academic personnel apply digital technologies for a variety of tasks and for communication purposes in everyday work practices. This embeddedness of digitalization suggests influence over the work of academic personnel and over the ways of organising it. In the study, the reshaping of the work of academic personnel and its organization with the introduction of digital technologies is studied. Sociological approaches to technology and work and qualitative methodology are applied. The study identifies a reshaping of work, with mainstreaming and standardisation of organisation-specific practices in teaching and administrative and coordinating tasks, increasing digitally mediated communication and a redistribution of administrative and coordinating work, with a related increase in new tasks for academic personnel.

International Review of Sociology
Tampere University (FI)
Openalex Percentile: Top 50%
Educational Innovations and Challenges
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