The Influence of Employee Engagement and Perceived Organisational Support on Turnover Intention in Manufacturing Sectors

HRMARS - The turnover in the manufacturing sector has remained high for the past several years and often contributes to the loss of highly skilled workers in the workforce. The study aimed to investigate the moderating effect of Perceived Organisational Support (POS) on the relationship between employee engagement and turnover intention among employees. This research involved 151 respondents from several manufacturing companies located in Southern, Malaysia. The sample was selected through convenient and snowball sampling methods. The Gallup Employee Engagement Survey, Survey of Perceived Organisational Support (SPOS), and Turnover Intention Scale were used to measure the variables in the current research. The moderation model was tested by using the regression analysis. Overall, there was a moderate level of employee engagement and turnover intention among manufacturing employees. The findings show a moderate and negative influence of employee engagement on turnover intention. Further analysis found that there was a significant moderating effect of POS on the relationship between the two variables. The study highlights the importance of employee engagement and POS in a manufacturing sector in order to retain optimum human resources within the organisation, thereby improving the organisational efficiency.