Evaluating the perceived implementation and impact of the chronic dispensing unit in the Western Cape

The CDU is still an effective, well-integrated system that supports chronic disease management but is constrained by disconnected data systems. This study evaluated a large-scale health intervention that facilitated data-driven decision-making to monitor, evaluate, and report on evidence-based programmes addressing barriers to sustainment. Integrating two frameworks provided an assessment of a patient-centred intervention, granting insights into equity in access to medicine, to strengthen primary healthcare systems.