Who Is Accountable? How Citizens Attribute Success and Failure in Cross‐Sector Collaborations

ABSTRACT Cross‐sector collaborations bring together organizations with different values, missions, and goals to achieve shared outcomes. However, how accountability is attributed across sectors remains unclear, particularly given the potential influence of sector bias on citizen perceptions. Recent research suggests that clear information can mitigate such bias. Using a pre‐registered 3 × 2 between‐subjects experiment ( N = 1515), we examine whether information cues about sector contributions (leading vs. non‐leading sector) and performance outcome (success vs. failure) shape perceptions of accountability. Additionally, we assess whether the public sector is held more accountable for failures when leading the collaboration, compared to the private or nonprofit sectors. Consistent with blame attribution theory, citizens attribute accountability for both success and failure primarily to the leading sector. We find no evidence that the public sector is disproportionately blamed. These findings suggest that information on sector contribution, rather than inherent sector bias, plays a crucial role in shaping accountability perceptions.

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Publication Details

Journal
Public Administration
Published
2026-03-07
DOI
https://doi.org/10.1111/padm.70054
Primary Topic
Nonprofit Sector and Volunteering
Type
article
Field-Weighted Citation Impact
0.00
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article

Who Is Accountable? How Citizens Attribute Success and Failure in Cross‐Sector Collaborations

Mary Feeney, Jurgen Willems, Angela L. Samuel
Public Administration
Nonprofit Sector and Volunteering
article

Who Is Accountable? How Citizens Attribute Success and Failure in Cross‐Sector Collaborations

Mary Feeney, Jurgen Willems, Angela L. Samuel
article en

Abstract

ABSTRACT Cross‐sector collaborations bring together organizations with different values, missions, and goals to achieve shared outcomes. However, how accountability is attributed across sectors remains unclear, particularly given the potential influence of sector bias on citizen perceptions. Recent research suggests that clear information can mitigate such bias. Using a pre‐registered 3 × 2 between‐subjects experiment ( N = 1515), we examine whether information cues about sector contributions (leading vs. non‐leading sector) and performance outcome (success vs. failure) shape perceptions of accountability. Additionally, we assess whether the public sector is held more accountable for failures when leading the collaboration, compared to the private or nonprofit sectors. Consistent with blame attribution theory, citizens attribute accountability for both success and failure primarily to the leading sector. We find no evidence that the public sector is disproportionately blamed. These findings suggest that information on sector contribution, rather than inherent sector bias, plays a crucial role in shaping accountability perceptions.

Public Administration
Vienna University of Economics and Business (AT), Arizona State University (US)
Openalex Percentile: Top 36%
Nonprofit Sector and Volunteering
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