The Meaning of Work in the Digital Era: A Systematic Review and Research Agenda

ABSTRACT As digital technologies continue to reshape the nature of work, their impact on workers' experience of the meaning of work has attracted growing scholarly interest. However, the existing body of findings remains largely fragmented and conceptually inconsistent. To address this gap, we conduct a systematic literature review and develop a process‐oriented theoretical framework that explains how digital technologies influence the meaning of work. We show that digital technologies first trigger changes in work characteristics, such as autonomy, skill use, feedback, and the relational aspects. These changes then influence key meaning‐making processes, including skill mastery and growth, personal value alignment, impact recognition, and the integration of societal values. We also highlight the active role of workers in navigating these changes through different coping strategies. Importantly, we identify a set of contextual factors, spanning societal, organizational, technological, and individual domains, that condition these dynamics. This integrative approach advances theoretical understanding of the meaning of work in the digital era and offers practical insights for human resource management by underscoring the importance of supporting worker adaptation and sustaining the meaning of work amid technological change.

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Publication Details

Journal
Human Resource Management Journal
Published
2026-03-02
DOI
https://doi.org/10.1111/1748-8583.70041
Primary Topic
Technostress in Professional Settings
Type
article
Field-Weighted Citation Impact
0.00
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article

The Meaning of Work in the Digital Era: A Systematic Review and Research Agenda

Ying Liu, Qi Fang, Mireia Las Heras, Xiao‐Yun Xie et al.
Human Resource Management Journal
Technostress in Professional Settings
article

The Meaning of Work in the Digital Era: A Systematic Review and Research Agenda

Ying Liu, Qi Fang, Mireia Las Heras, Xiao‐Yun Xie, Yasin Rofcanin
article en

Abstract

ABSTRACT As digital technologies continue to reshape the nature of work, their impact on workers' experience of the meaning of work has attracted growing scholarly interest. However, the existing body of findings remains largely fragmented and conceptually inconsistent. To address this gap, we conduct a systematic literature review and develop a process‐oriented theoretical framework that explains how digital technologies influence the meaning of work. We show that digital technologies first trigger changes in work characteristics, such as autonomy, skill use, feedback, and the relational aspects. These changes then influence key meaning‐making processes, including skill mastery and growth, personal value alignment, impact recognition, and the integration of societal values. We also highlight the active role of workers in navigating these changes through different coping strategies. Importantly, we identify a set of contextual factors, spanning societal, organizational, technological, and individual domains, that condition these dynamics. This integrative approach advances theoretical understanding of the meaning of work in the digital era and offers practical insights for human resource management by underscoring the importance of supporting worker adaptation and sustaining the meaning of work amid technological change.

Human Resource Management Journal
ShanghaiTech University (CN), Zhejiang Lab (CN), IESE Business School (ES), University of Bath (GB), Zhejiang University (CN), Universidad de Navarra (ES)
Decent work and economic growth
Openalex Percentile: Top 40%
Technostress in Professional Settings
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The Meaning of Work in the Digital Era: A Systematic Review and Research Agenda — Ying Liu, Qi Fang, et al. · Human Resource Management Journal (2026) | TGRS Research Map | TGRS