The Meaning of Work in the Digital Era: A Systematic Review and Research Agenda
ABSTRACT As digital technologies continue to reshape the nature of work, their impact on workers' experience of the meaning of work has attracted growing scholarly interest. However, the existing body of findings remains largely fragmented and conceptually inconsistent. To address this gap, we conduct a systematic literature review and develop a process‐oriented theoretical framework that explains how digital technologies influence the meaning of work. We show that digital technologies first trigger changes in work characteristics, such as autonomy, skill use, feedback, and the relational aspects. These changes then influence key meaning‐making processes, including skill mastery and growth, personal value alignment, impact recognition, and the integration of societal values. We also highlight the active role of workers in navigating these changes through different coping strategies. Importantly, we identify a set of contextual factors, spanning societal, organizational, technological, and individual domains, that condition these dynamics. This integrative approach advances theoretical understanding of the meaning of work in the digital era and offers practical insights for human resource management by underscoring the importance of supporting worker adaptation and sustaining the meaning of work amid technological change.
Authors
- Ying Liu
- Qi Fang
- Mireia Las Heras
- Xiao‐Yun Xie
- Yasin Rofcanin
Institutions
- ShanghaiTech University (CN)
- Zhejiang Lab (CN)
- IESE Business School (ES)
- University of Bath (GB)
- Zhejiang University (CN)
- Universidad de Navarra (ES)
Publication Details
- Journal
- Human Resource Management Journal
- Published
- 2026-03-02
- DOI
- https://doi.org/10.1111/1748-8583.70041
- Primary Topic
- Technostress in Professional Settings
- Type
- article
- Field-Weighted Citation Impact
- 0.00