Ethical Aspects of Using AI among Occupational Psychologists

Psychologists, specializing in work and organizational psychology (occupational psychologists), play a crucial role in the implementation and development of Human resource management (HRM) processes, which are increasingly affected by artificial intelligence (AI). This research aims to examine how and why AI is utilized among occupational psychologists, as well as the ethical dilemmas associated with this use in relation to the Code of Professional Ethics for Psychologists (the Code). The empirical part of this pilot study is based on a qualitative research design. 6 semi-structured interviews based on 11 questions regarding the use of AI in occupational psychologists’ work were conducted. Participants were selected through purposive sampling. The study results reveal that AI plays a vital role in automating routine administrative tasks. Participants highlighted its contribution to time efficiency and its utility in language translation. Nonetheless, concerns arise regarding increases in the occupational psychologists’ workload, as human oversight is required to ensure the accuracy and reliability of AI. While AI promises objectivity, participants cautioned that algorithms can be biased, potentially leading to discriminatory practices. They also expressed concerns about accountability. This question is pivotal, as the Code mandates the maintenance of professional boundaries and the respect for individuals' rights. Participants also pointed to risks associated with data protection. Despite this awareness, participants admitted they do not rely on the Code in their work with AI, which increases the risk of unethical decision-making. It is recommended that organizations provide adequate training for AI users, regulate data input, and ensure its use in accordance with ethical guidelines. The Slovenian Psychologists’ Association has a pivotal role in the preparation of specific guidelines and advising occupational psychologists on the ethical use of AI.