A cross-cultural exploration of leadership and followership in public relations

Purpose This study examines the evolving role of global public relations leaders, highlighting the interconnection between leadership and followership across diverse cultural contexts. Design/methodology/approach Based on in-depth interviews conducted around the world, we examine the priorities of 38 senior public relations professionals and analyze the various factors that influence decision-making and expectations. Findings Findings highlight a shift toward community-centered leadership grounded in knowledge sharing and succession planning. The research extends transformational leadership theory by proposing a hybrid model that integrates transactional strategies and emphasizes relational dynamics, including psychological safety and co-creation. Additionally, the study contributes to cross-cultural leadership scholarship by highlighting the importance of cultural intelligence and boundary dwelling for effective global practice. Originality/value These insights offer both theoretical and practical implications for fostering inclusive, adaptive and ethically grounded leadership in public relations.

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Publication Details

Journal
Journal of Communication Management
Published
2026-03-05
DOI
https://doi.org/10.1108/jcom-04-2025-0103
Primary Topic
Public Relations and Crisis Communication
Type
article
Field-Weighted Citation Impact
0.00
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article

A cross-cultural exploration of leadership and followership in public relations

Natalie T. J. Tindall, Geah Pressgrove, Carlina DiRusso, Triwik Kurniasari
Journal of Communication Management
Public Relations and Crisis Communication
article

A cross-cultural exploration of leadership and followership in public relations

Natalie T. J. Tindall, Geah Pressgrove, Carlina DiRusso, Triwik Kurniasari
article en

Abstract

Purpose This study examines the evolving role of global public relations leaders, highlighting the interconnection between leadership and followership across diverse cultural contexts. Design/methodology/approach Based on in-depth interviews conducted around the world, we examine the priorities of 38 senior public relations professionals and analyze the various factors that influence decision-making and expectations. Findings Findings highlight a shift toward community-centered leadership grounded in knowledge sharing and succession planning. The research extends transformational leadership theory by proposing a hybrid model that integrates transactional strategies and emphasizes relational dynamics, including psychological safety and co-creation. Additionally, the study contributes to cross-cultural leadership scholarship by highlighting the importance of cultural intelligence and boundary dwelling for effective global practice. Originality/value These insights offer both theoretical and practical implications for fostering inclusive, adaptive and ethically grounded leadership in public relations.

Journal of Communication Management
Pennsylvania State University (US), Communication University of Zhejiang (CN), Clemson University (US), The University of Texas at Austin (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 32%
Public Relations and Crisis Communication
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