The Impact of Strategic Improvisation on Crisis Management Practices in Jordanian Islamic Banks

HRMARS - This study examines the impact of strategic improvisation, particularly its dimensions of strategic vigilance and strategic agility, on crisis management practices specifically crisis containment and crisis fragmentation within Jordanian Islamic banks. A descriptive-analytical approach was employed, utilizing a questionnaire as the primary data collection tool. The study's sample consisted of 340 managers from a population of 1,600 employees in the management departments of Jordanian Islamic banks. The results revealed that both the dimensions of strategic improvisation and crisis management practices held high relative importance. Furthermore, a statistically significant positive effect of strategic improvisation on crisis management practices was observed. Data analysis and hypothesis testing were performed using SPSS. Based on these findings, the study recommends adopting an approach that breaks down crises into subcomponents, prioritizing them according to their impact, and enhancing management teams’ ability to respond swiftly through regular training. Additionally, continuous updates of plans and procedures are recommended to align with the dynamic nature of crises.