AI agent in healthcare: applications, evaluations, and future directions

With the rapid advancement of large language model (LLM) technologies, AI agents have rapidly emerged in healthcare. This review traces the historical evolution and core characteristics of AI agents, and systematically examines their applications in assisted diagnosis, clinical decision support, medical report generation, patient-facing chatbots, healthcare system management, and medical education. We further analyze existing evaluation frameworks for AI agents in healthcare, focusing on key dimensions and performance metrics. Looking ahead, we propose seven critical directions for future development: integration with embodied systems, hybrid expert models, expanded evaluation paradigms, safety and controllability assurance, ethical governance and user trust, and guidance for evolving roles of healthcare staff. This review aims to offer a comprehensive perspective on the development and implementation of AI agents in healthcare, providing theoretical support for future research, practice, and governance.

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Publication Details

Journal
npj Artificial Intelligence
Published
2026-03-05
DOI
https://doi.org/10.1038/s44387-026-00076-4
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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AI agent in healthcare: applications, evaluations, and future directions

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article en

Abstract

With the rapid advancement of large language model (LLM) technologies, AI agents have rapidly emerged in healthcare. This review traces the historical evolution and core characteristics of AI agents, and systematically examines their applications in assisted diagnosis, clinical decision support, medical report generation, patient-facing chatbots, healthcare system management, and medical education. We further analyze existing evaluation frameworks for AI agents in healthcare, focusing on key dimensions and performance metrics. Looking ahead, we propose seven critical directions for future development: integration with embodied systems, hybrid expert models, expanded evaluation paradigms, safety and controllability assurance, ethical governance and user trust, and guidance for evolving roles of healthcare staff. This review aims to offer a comprehensive perspective on the development and implementation of AI agents in healthcare, providing theoretical support for future research, practice, and governance.

npj Artificial IntelligenceVol. 2(1)
Sun Yat-sen University (CN), Shanghai Jiao Tong University (CN), Chinese Academy of Medical Sciences & Peking Union Medical College (CN), Peking Union Medical College Hospital (CN), University Town of Shenzhen (CN), Government of Jiangsu Province (CN), Tsinghua–Berkeley Shenzhen Institute (CN), The First Affiliated Hospital, Sun Yat-sen University (CN), Beijing Tsinghua Chang Gung Hospital (CN), Nanjing University (CN), University of Hong Kong (HK), Tsinghua University (CN)
Openalex Percentile: Top 36%
Artificial Intelligence in Healthcare and Education
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