Factors for Patient Trust and Acceptance of Medical Artificial Intelligence

In this survey study of patient trust in and choice of medical AI, AI performance, clinician presence, disclosure of representative data, and systemic governance were associated with increased respondent trust in and preference for clinical encounters. These findings suggest that ensuring resource-appropriate combinations of these tools is an important step in helping AI achieve its transformative potential for the health system.

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Publication Details

Journal
JAMA Network Open
Published
2026-03-05
DOI
https://doi.org/10.1001/jamanetworkopen.2026.0815
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00

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article

Factors for Patient Trust and Acceptance of Medical Artificial Intelligence

Kayte Spector-Bagdady, Rina Zhang, Ana Bracic, W. Nicholson Price et al.
JAMA Network Open
Artificial Intelligence in Healthcare and Education
article

Factors for Patient Trust and Acceptance of Medical Artificial Intelligence

Kayte Spector-Bagdady, Rina Zhang, Ana Bracic, W. Nicholson Price, Cornelius A. James, Sophie Towle
article en

Abstract

In this survey study of patient trust in and choice of medical AI, AI performance, clinician presence, disclosure of representative data, and systemic governance were associated with increased respondent trust in and preference for clinical encounters. These findings suggest that ensuring resource-appropriate combinations of these tools is an important step in helping AI achieve its transformative potential for the health system.

JAMA Network OpenVol. 9(3)
University of Copenhagen (DK), University of Michigan (US), Michigan State University (US)
University of Michigan, Novo Nordisk, Novo Nordisk Fonden, Michigan Institute for Clinical and Health Research, National Center for Advancing Translational Sciences
Openalex Percentile: Top 36%
Artificial Intelligence in Healthcare and Education
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