From usefulness to motivation: a TAM–SDT perspective on AI adoption and problematic internet use in higher education

The rapid adoption of generative artificial intelligence (AI) tools such as ChatGPT in higher education necessitates a clearer understanding of their influence on technology acceptance and learning motivation. Grounded in the Technology Acceptance Model (TAM) and Self-Determination Theory (SDT), this study examines the relationships among perceived usefulness (PU), perceived ease of use (PEOU), ChatGPT use (GPTU), problematic internet use (PIU), and learning motivation (LM). A cross-sectional survey was conducted among university students, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Reliability and validity were confirmed through composite reliability, Cronbach’s alpha, and average variance extracted (AVE). The structural model revealed that PU significantly predicts GPTU ( β = 0.419, p < 0.001), whereas PEOU demonstrates a weaker and non-significant direct effect ( β = 0.220, p = 0.089). GPTU positively influences LM ( β = 0.323, p < 0.001), while PIU shows a negative effect on LM. The model explains a moderate proportion of variance in GPTU and LM, and mediation analysis indicates that PU indirectly enhances learning motivation through increased ChatGPT use. These findings underscore the central role of perceived usefulness in generative AI adoption and highlight the dual impact of AI tools in educational contexts, where beneficial learning outcomes may coexist with risks of excessive or problematic use. The study contributes theoretically by integrating TAM and SDT in a generative AI context and offers practical implications for responsible AI implementation in higher education.

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Publication Details

Journal
Frontiers in Education
Published
2026-03-04
DOI
https://doi.org/10.3389/feduc.2025.1699827
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

From usefulness to motivation: a TAM–SDT perspective on AI adoption and problematic internet use in higher education

Norainna Besar, Desi Setiana, Heru Susanto, Abdul Qur’ainal Mutalif
Frontiers in Education
Technology Adoption and User Behaviour
article

From usefulness to motivation: a TAM–SDT perspective on AI adoption and problematic internet use in higher education

Norainna Besar, Desi Setiana, Heru Susanto, Abdul Qur’ainal Mutalif
article en

Abstract

The rapid adoption of generative artificial intelligence (AI) tools such as ChatGPT in higher education necessitates a clearer understanding of their influence on technology acceptance and learning motivation. Grounded in the Technology Acceptance Model (TAM) and Self-Determination Theory (SDT), this study examines the relationships among perceived usefulness (PU), perceived ease of use (PEOU), ChatGPT use (GPTU), problematic internet use (PIU), and learning motivation (LM). A cross-sectional survey was conducted among university students, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Reliability and validity were confirmed through composite reliability, Cronbach’s alpha, and average variance extracted (AVE). The structural model revealed that PU significantly predicts GPTU ( β = 0.419, p < 0.001), whereas PEOU demonstrates a weaker and non-significant direct effect ( β = 0.220, p = 0.089). GPTU positively influences LM ( β = 0.323, p < 0.001), while PIU shows a negative effect on LM. The model explains a moderate proportion of variance in GPTU and LM, and mediation analysis indicates that PU indirectly enhances learning motivation through increased ChatGPT use. These findings underscore the central role of perceived usefulness in generative AI adoption and highlight the dual impact of AI tools in educational contexts, where beneficial learning outcomes may coexist with risks of excessive or problematic use. The study contributes theoretically by integrating TAM and SDT in a generative AI context and offers practical implications for responsible AI implementation in higher education.

Frontiers in EducationVol. 10
Tunghai University (TW), Universiti Brunei Darussalam (BN), Universiti Teknologi Brunei (BN), National Research, Development and Innovation Office (HU), National Research and Innovation Agency (ID)
Quality Education
Openalex Percentile: Top 37%
Technology Adoption and User Behaviour
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