Launching a SOC: designing the user journey for a complex cyber service

This presentation was delivered at the joint SIG-MSP and SIG-Marcomms meeting on March 4, 2026 in Lisbon, Portugal. This presentation is about Jisc's multi-faceted marketing and communications plan to position their new SOC.

Authors

Phil Scoble-Ash
Joe Allan

Institutions

Jisc (GB)

Publication Details

Journal: Zenodo (CERN European Organization for Nuclear Research)
Published: 2026-03-04
DOI: https://doi.org/10.5281/zenodo.18864186
Primary Topic: Cybersecurity and Cyber Warfare Studies
Type: article
Field-Weighted Citation Impact: 0.00

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article

Launching a SOC: designing the user journey for a complex cyber service

Phil Scoble-Ash, Joe Allan

Mar 4, 2026

Zenodo (CERN European Organization for Nuclear Research)

Cybersecurity and Cyber Warfare Studies

article

Launching a SOC: designing the user journey for a complex cyber service

Phil Scoble-Ash, Joe Allan

March 4, 2026article en

Abstract

Zenodo (CERN European Organization for Nuclear Research)

Jisc (GB)

Openalex Percentile: Top 38%

Cybersecurity and Cyber Warfare Studies

DOI Open Access PDF OpenAlex

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Launching a SOC: designing the user journey for a complex cyber service — Phil Scoble-Ash, Joe Allan · Zenodo (CERN European Organization for Nuclear Research) (2026) | TGRS Research Map | TGRS