Patients’ expectations, willingness to use, and willingness to pay for telepharmacy in rural and urban community pharmacies

Urban patients showed greater willingness to use telepharmacy, whereas rural patients demonstrated higher expectations and willingness to pay. These findings highlight the need for patient-centered and financially sustainable telepharmacy models tailored to population differences.

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Publication Details

Journal
Exploratory Research in Clinical and Social Pharmacy
Published
2026-03-04
DOI
https://doi.org/10.1016/j.rcsop.2026.100726
Primary Topic
Pharmaceutical Practices and Patient Outcomes
Type
article
Field-Weighted Citation Impact
0.00
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article

Patients’ expectations, willingness to use, and willingness to pay for telepharmacy in rural and urban community pharmacies

Vitis Vini Fera Ratna Utami, Nia Kurnia Sholihat, Dewi Latifatul Ilma
Exploratory Research in Clinical and Social Pharmacy
Pharmaceutical Practices and Patient Outcomes
article

Patients’ expectations, willingness to use, and willingness to pay for telepharmacy in rural and urban community pharmacies

Vitis Vini Fera Ratna Utami, Nia Kurnia Sholihat, Dewi Latifatul Ilma
article en

Abstract

Urban patients showed greater willingness to use telepharmacy, whereas rural patients demonstrated higher expectations and willingness to pay. These findings highlight the need for patient-centered and financially sustainable telepharmacy models tailored to population differences.

Exploratory Research in Clinical and Social PharmacyVol. 22
Jenderal Soedirman University (ID)
Openalex Percentile: Top 36%
Pharmaceutical Practices and Patient Outcomes
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