Impact of the COVID-19 Pandemic on Community Pharmacy Services in New Zealand: A Repeated Cross-Sectional Best–Worst Scaling Analysis

Consumer priorities for prescription services remained stable, while interest in vaccination declined. The low preference for non-clinical retail activities suggests pharmacies should focus on health services. The high trust in pharmacists supports expanded clinical roles, but targeted policies and funding are needed to reduce cost barriers and enhance equitable access to primary healthcare.

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Publication Details

Journal
Pharmacy
Published
2026-03-02
DOI
https://doi.org/10.3390/pharmacy14020038
Primary Topic
Antibiotic Use and Resistance
Type
article
Field-Weighted Citation Impact
0.00
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article

Impact of the COVID-19 Pandemic on Community Pharmacy Services in New Zealand: A Repeated Cross-Sectional Best–Worst Scaling Analysis

Carlo A. Marra, Carla Dillon, Sepideh Sharif, Shane Scahill
Pharmacy
Antibiotic Use and Resistance
article

Impact of the COVID-19 Pandemic on Community Pharmacy Services in New Zealand: A Repeated Cross-Sectional Best–Worst Scaling Analysis

Carlo A. Marra, Carla Dillon, Sepideh Sharif, Shane Scahill
article en

Abstract

Consumer priorities for prescription services remained stable, while interest in vaccination declined. The low preference for non-clinical retail activities suggests pharmacies should focus on health services. The high trust in pharmacists supports expanded clinical roles, but targeted policies and funding are needed to reduce cost barriers and enhance equitable access to primary healthcare.

PharmacyVol. 14(2)
Memorial University of Newfoundland (CA), University of Auckland (NZ), Curtin University (AU)
Good health and well-being
Openalex Percentile: Top 33%
Antibiotic Use and Resistance
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