The influence of conversational AI on student learning behaviors and outcomes

The integration of Artificial Intelligence (AI) into education has introduced new opportunities and challenges in shaping the learning process. Among the most influential innovations is conversational AI, including tools such as ChatGPT, Google Gemini, and Bing Chat, which provide instant, interactive, and personalized support to students. This paper explores the dual impact of AI on education, with particular focus on student learning behaviors. AI enhances motivation, promotes self-directed learning, and enables learners to access information and feedback in real time. These tools also support adaptive learning environments that adjust to individual progress, fostering autonomy and engagement. On the other hand, the growing reliance on AI also presents significant concerns. Students may misuse AI to complete tasks dishonestly, leading to academic integrity issues and weakening essential skills such as critical thinking, problem solving, and creativity. Furthermore, the possibility of inaccurate or misleading AI generated content may negatively affect students' understanding and decision making. This paper highlights the importance of ethical implementation, digital literacy, and the redesign of assessment methods to ensure that AI supports rather than undermines meaningful learning. Ultimately, the impact of AI on student learning behaviors depends on how responsibly and strategically it is integrated into educational contexts.

Authors

Publication Details

Journal
UiTM Institutional Repositories (Universiti Teknologi MARA)
Published
2025-09-01
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
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article

The influence of conversational AI on student learning behaviors and outcomes

Norshuhada Samsudin, Wan Nur Shaziayani Mohd Rosly, Mawardi Omar, Fuziatul Norsyiha Ahmad Shukri
UiTM Institutional Repositories (Universiti Teknologi MARA)
Artificial Intelligence in Healthcare and Education
article

The influence of conversational AI on student learning behaviors and outcomes

Norshuhada Samsudin, Wan Nur Shaziayani Mohd Rosly, Mawardi Omar, Fuziatul Norsyiha Ahmad Shukri
article en

Abstract

The integration of Artificial Intelligence (AI) into education has introduced new opportunities and challenges in shaping the learning process. Among the most influential innovations is conversational AI, including tools such as ChatGPT, Google Gemini, and Bing Chat, which provide instant, interactive, and personalized support to students. This paper explores the dual impact of AI on education, with particular focus on student learning behaviors. AI enhances motivation, promotes self-directed learning, and enables learners to access information and feedback in real time. These tools also support adaptive learning environments that adjust to individual progress, fostering autonomy and engagement. On the other hand, the growing reliance on AI also presents significant concerns. Students may misuse AI to complete tasks dishonestly, leading to academic integrity issues and weakening essential skills such as critical thinking, problem solving, and creativity. Furthermore, the possibility of inaccurate or misleading AI generated content may negatively affect students' understanding and decision making. This paper highlights the importance of ethical implementation, digital literacy, and the redesign of assessment methods to ensure that AI supports rather than undermines meaningful learning. Ultimately, the impact of AI on student learning behaviors depends on how responsibly and strategically it is integrated into educational contexts.

UiTM Institutional Repositories (Universiti Teknologi MARA)
Quality Education
Openalex Percentile: Top 30%
Artificial Intelligence in Healthcare and Education
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