Balancing fidelity and flexibility: a case study presentation of an augmented dynamic adaptation process for socio-technical innovations in healthcare
This project illustrates how this augmented model could avert "implementation failure" based on real-life implementation cases of a socio-technical innovation to optimize cross-sector collaborations to support patients with medical, social and behavioral complexities. Key takeaways from the project highlight the importance of understanding baseline organizational readiness, designing for sustainability and spread, prioritizing engagement and communication, and ensuring a holistic design of socio-technical solutions.
Authors
- Suzanne S. Sullivan (ORCID: https://orcid.org/0000-0003-3064-6884)
- Elizabeth A. Bowen (ORCID: https://orcid.org/0000-0002-4726-6039)
- Sabrina Casucci (ORCID: https://orcid.org/0000-0003-4977-4229)
- Sharon Hewner (ORCID: https://orcid.org/0000-0003-1576-9667)
- Amanda Joy Anderson
- Amy Sheehan
- Katia Noyes
- Jarod Gabello
- Varun Chandola
Institutions
- SUNY Upstate Medical University (US)
- Department of Veterans Affairs (AU)
- Department of Health Services (US)
- University at Buffalo, State University of New York (US)
Publication Details
- Journal
- Frontiers in Health Services
- Published
- 2026-02-27
- DOI
- https://doi.org/10.3389/frhs.2026.1737047
- Primary Topic
- Health Policy Implementation Science
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Agency for Healthcare Research and Quality
- NIH Clinical Center