Using generative AI to uncover what drives player enjoyment

As video games continue to evolve, understanding what drives player enjoyment remains a key challenge. Player reviews provide valuable insights, but their unstructured nature makes large-scale analysis difficult. This study applies generative AI and machine learning, leveraging Microsoft Phi-4 small language model (SLM) and Google Cloud, to quantify and analyze game reviews from Steam and Meta Quest stores. The approach converts qualitative feedback into structured data, enabling comprehensive evaluation of key game design elements, monetization models, and platform-specific trends. The findings reveal distinct patterns in player preferences across PC and VR games, highlighting factors that contribute to higher player enjoyment. By using Google Cloud for large-scale data storage and processing, this study establishes a scalable framework for game review analysis. The study’s insights offer actionable guidance for game developers, helping optimize game mechanics, pricing strategies, and player engagement.

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Publication Details

Journal
Multimedia Tools and Applications
Published
2026-02-26
DOI
https://doi.org/10.1007/s11042-026-21207-8
Primary Topic
Digital Games and Media
Type
article
Field-Weighted Citation Impact
0.00
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article

Using generative AI to uncover what drives player enjoyment

Hisham Abdelqader
Multimedia Tools and Applications
Digital Games and Media
article

Using generative AI to uncover what drives player enjoyment

Hisham Abdelqader
article en

Abstract

As video games continue to evolve, understanding what drives player enjoyment remains a key challenge. Player reviews provide valuable insights, but their unstructured nature makes large-scale analysis difficult. This study applies generative AI and machine learning, leveraging Microsoft Phi-4 small language model (SLM) and Google Cloud, to quantify and analyze game reviews from Steam and Meta Quest stores. The approach converts qualitative feedback into structured data, enabling comprehensive evaluation of key game design elements, monetization models, and platform-specific trends. The findings reveal distinct patterns in player preferences across PC and VR games, highlighting factors that contribute to higher player enjoyment. By using Google Cloud for large-scale data storage and processing, this study establishes a scalable framework for game review analysis. The study’s insights offer actionable guidance for game developers, helping optimize game mechanics, pricing strategies, and player engagement.

Multimedia Tools and ApplicationsVol. 85(3)
University of Wollongong in Dubai (AE)
Openalex Percentile: Top 48%
Digital Games and Media
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