Protocol for a pragmatic trial comparing navigator and automated virtual interventions for guaranteeing adherence to fecal immunochemical testing (NAVIGATE-FIT)

The NAVIGATE-FIT project is well-positioned to test the hypothesis that a conversational text-based reminder and follow-up system is non-inferior to the current usual care patient navigation system at BMC, a large, academic, urban, safety-net hospital, for improving return rates of FIT screening tests. This protocol can serve as a model to other health systems seeking to undertake randomized quality improvement projects.