Trust in AI news, AI literacy, and the mediating role of artificial intelligence attitudes: A longitudinal study across diverse societies

The rise of generative artificial intelligence (AI) tools, such as ChatGPT, has introduced new ways for people to access and interact with news. Yet, little is known about the factors that shape citizens’ trust in AI-generated news. Drawing on a two-wave cross-national panel survey conducted in the United States ( n = 1815), Spain ( n = 1811), and Chile ( n = 1802), this study investigates how AI literacy and attitudes toward AI influence trust in AI-generated news over time. We propose and test a mediation model in which AI literacy affects news trust indirectly through attitudes toward AI. Results show that while AI literacy does not exert a direct influence on trust in AI-generated news, it fosters more positive attitudes toward AI, which in turn enhance trust. This indirect effect is consistent across all three countries, suggesting an attitudinal mechanism linking literacy and trust in AI news trust. Overall, our findings highlight the key role of positive attitudinal evaluations in shaping public trust in communicative AI and underscore that fostering trust requires both improving citizens’ understanding of AI and addressing their broader attitudes toward this technology.

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Publication Details

Journal
Computers in Human Behavior Artificial Humans
Published
2026-02-26
DOI
https://doi.org/10.1016/j.chbah.2026.100279
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
0.00
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article

Trust in AI news, AI literacy, and the mediating role of artificial intelligence attitudes: A longitudinal study across diverse societies

Sonja Utz, Manuel Goyanes, Homero Gil de Zúñiga
Computers in Human Behavior Artificial Humans
Ethics and Social Impacts of AI
article

Trust in AI news, AI literacy, and the mediating role of artificial intelligence attitudes: A longitudinal study across diverse societies

Sonja Utz, Manuel Goyanes, Homero Gil de Zúñiga
article en

Abstract

The rise of generative artificial intelligence (AI) tools, such as ChatGPT, has introduced new ways for people to access and interact with news. Yet, little is known about the factors that shape citizens’ trust in AI-generated news. Drawing on a two-wave cross-national panel survey conducted in the United States ( n = 1815), Spain ( n = 1811), and Chile ( n = 1802), this study investigates how AI literacy and attitudes toward AI influence trust in AI-generated news over time. We propose and test a mediation model in which AI literacy affects news trust indirectly through attitudes toward AI. Results show that while AI literacy does not exert a direct influence on trust in AI-generated news, it fosters more positive attitudes toward AI, which in turn enhance trust. This indirect effect is consistent across all three countries, suggesting an attitudinal mechanism linking literacy and trust in AI news trust. Overall, our findings highlight the key role of positive attitudinal evaluations in shaping public trust in communicative AI and underscore that fostering trust requires both improving citizens’ understanding of AI and addressing their broader attitudes toward this technology.

Computers in Human Behavior Artificial HumansVol. 7
Pennsylvania State University (US), Universidad de Salamanca (ES), Universidad Carlos III de Madrid (ES), University of Tübingen (DE), Universidad Diego Portales (CL)
Quality Education
Openalex Percentile: Top 46%
Ethics and Social Impacts of AI
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