The missing discipline in AI: a call for behavioural science

<ns3:p>Artificial intelligence systems increasingly shape how people think, feel, and act, particularly in high-impact domains such as healthcare, education, and social support. While significant attention has been paid to technical performance, bias, privacy, and security, the behavioural impacts of AI systems remain under-evaluated and under-governed. This Open Letter outlines why behavioural science should be treated as a core component of responsible AI practice. Even when technically accurate, AI systems can influence behaviour in ways that are harmful, misleading, or misaligned with people’s interests. These effects are often predictable consequences of repeated human–AI interaction, yet they are rarely assessed systematically. We describe where behavioural risks arise in practice and outline what good practice looks like, drawing on established behavioural science methods. We then propose practical steps for funders, researchers, and developers to embed behavioural expertise and behavioural evaluation across the AI lifecycle. Addressing behavioural impacts is essential to ensuring that AI systems are not only effective, but safe, trustworthy, and appropriate for real-world use.</ns3:p>

Authors

Publication Details

Journal
Wellcome Open Research
Published
2026-02-26
DOI
https://doi.org/10.12688/wellcomeopenres.25922.1
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

The missing discipline in AI: a call for behavioural science

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Wellcome Open Research
Artificial Intelligence in Healthcare and Education
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The missing discipline in AI: a call for behavioural science

Paul Sacher, Oliver Hauser, Ganna Pogrebna, Susan A. Murphy, Amy Rodger, Antoine Ferrère, Samuel Salzer, Susan Michie, Jana Schaich Borg
article en

Abstract

<ns3:p>Artificial intelligence systems increasingly shape how people think, feel, and act, particularly in high-impact domains such as healthcare, education, and social support. While significant attention has been paid to technical performance, bias, privacy, and security, the behavioural impacts of AI systems remain under-evaluated and under-governed. This Open Letter outlines why behavioural science should be treated as a core component of responsible AI practice. Even when technically accurate, AI systems can influence behaviour in ways that are harmful, misleading, or misaligned with people’s interests. These effects are often predictable consequences of repeated human–AI interaction, yet they are rarely assessed systematically. We describe where behavioural risks arise in practice and outline what good practice looks like, drawing on established behavioural science methods. We then propose practical steps for funders, researchers, and developers to embed behavioural expertise and behavioural evaluation across the AI lifecycle. Addressing behavioural impacts is essential to ensuring that AI systems are not only effective, but safe, trustworthy, and appropriate for real-world use.</ns3:p>

Wellcome Open ResearchVol. 11
Openalex Percentile: Top 44%
Artificial Intelligence in Healthcare and Education
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