Test Ordering and Completion During Virtual vs In-Person Annual Visits

In this cohort study, high- and low-value tests were less likely to be both ordered and completed at virtual annual visits compared with in-person annual visits, particularly low-value tests and laboratory tests. Telemedicine may introduce frictions for clinicians and patients that differentially reduce low-value testing, although high-value tests were also affected; health systems could consider tools, such as gap closure alerts, to selectively promote high-value care.

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Publication Details

Journal
JAMA Network Open
Published
2026-02-25
DOI
https://doi.org/10.1001/jamanetworkopen.2026.0013
Primary Topic
Healthcare cost, quality, practices
Type
article
Field-Weighted Citation Impact
0.00

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article

Test Ordering and Completion During Virtual vs In-Person Annual Visits

Ishani Ganguli, Meredith B. Rosenthal, Nicholas E. Daley, Ateev Mehrotra
JAMA Network Open
Healthcare cost, quality, practices
article

Test Ordering and Completion During Virtual vs In-Person Annual Visits

Ishani Ganguli, Meredith B. Rosenthal, Nicholas E. Daley, Ateev Mehrotra
article en

Abstract

In this cohort study, high- and low-value tests were less likely to be both ordered and completed at virtual annual visits compared with in-person annual visits, particularly low-value tests and laboratory tests. Telemedicine may introduce frictions for clinicians and patients that differentially reduce low-value testing, although high-value tests were also affected; health systems could consider tools, such as gap closure alerts, to selectively promote high-value care.

JAMA Network OpenVol. 9(2)
Brigham and Women's Hospital (US), National Bureau of Economic Research (US), Brown University (US), Harvard University Press (US)
Commonwealth Fund, Arnold Ventures
Openalex Percentile: Top 46%
Healthcare cost, quality, practices
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