RESET as a Primary Care Redesign: Differences in Burnout, Fulfillment, and Workplace Experience in a Large Integrated System

Participation in RESET was associated with lower burnout and higher professional fulfillment, with the most favorable ratings among physicians with longer duration in RESET. These findings suggest that a system-level redesign that clarifies priorities, reduces operational friction, and restores autonomy may improve primary care physicians' work experience. Longitudinal studies are warranted to evaluate effects on patient outcomes, utilization, and costs.

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Publication Details

Journal
The Permanente Journal
Published
2026-02-25
DOI
https://doi.org/10.7812/tpp/25.233
Primary Topic
Occupational Therapy Practice and Research
Type
article
Field-Weighted Citation Impact
0.00
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article

RESET as a Primary Care Redesign: Differences in Burnout, Fulfillment, and Workplace Experience in a Large Integrated System

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RESET as a Primary Care Redesign: Differences in Burnout, Fulfillment, and Workplace Experience in a Large Integrated System

Holly Finertie, Amanjot S. Sethi, Stacy Fletcher, Julie A. Schmittdiel, Andrew Muck, Mable Chan, Thea Giboney, Jeffrey Keyes
article en

Abstract

Participation in RESET was associated with lower burnout and higher professional fulfillment, with the most favorable ratings among physicians with longer duration in RESET. These findings suggest that a system-level redesign that clarifies priorities, reduces operational friction, and restores autonomy may improve primary care physicians' work experience. Longitudinal studies are warranted to evaluate effects on patient outcomes, utilization, and costs.

The Permanente Journal
Kaiser Permanente (US), Colorado Permanente Medical Group (US)
Decent work and economic growth
Openalex Percentile: Top 43%
Occupational Therapy Practice and Research
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