An Integrated Assessment of Battery and Hydrogen Electric Vehicles for Urban and Interurban Service Operations

Urban freight and service operations represent a critical challenge for cities, contributing to greenhouse gas emissions, congestion, and competition for curb space. In addition to parcel deliveries, many service trips combine transport with installation, maintenance, or packaging recovery, generating long vehicle dwell times and inefficient use of public space. This paper investigates alternative operational scenarios for such activities, evaluating technological and organizational options that can reduce their environmental and spatial impacts. The study compares a diesel LCV baseline with four zero-emission configurations: battery electric LCVs; battery electric LCVs integrated with micro-hubs and cargo e-bikes; hydrogen fuel cell LCVs for long-range operations, and hydrogen fuel cell LCVs combined with cargo e-bikes via micro-hubs. The methodological framework is based on a vehicle routing problem (VRP) formulation supported by empirical data from Rome. It integrates indicators of energy use, carbon emissions, and curb-side occupation, and it includes the spatial representation of routes on urban and inter-urban maps to highlight operational differences across the five scenarios. Results indicate that zero-emission vehicles can eliminate tailpipe emissions, while logistics reorganization through decoupling improves the use of public space and enables the recovery of packaging materials. Battery solutions appear best suited to short and medium distances, whereas hydrogen is advantageous for longer routes. Overall, the study shows that combining technological and organizational measures provides a robust pathway toward sustainable logistics and more efficient service operations in metropolitan contexts.