The Architecture of Organisational Sentience: Leveraging Sūcana-Dṛṣṭi for Real-Time External News Intelligence and Executive Decision-Making
In an era of perpetual discontinuity, or "No Normal," traditional, reactive strategic planning is obsolete, necessitating a new operational paradigm. This article introduces the concept of "organisational sentience," defining it not as machine consciousness but as an enterprise's capacity for real-time perception, interpretation, and intelligent response to its external environment. This shift from a reactive to a proactive "hyper-aware" state is enabled by a deliberately planned "Architecture of Listening," which addresses the common organisational "crisis of listening" where outbound communication dominates inbound intelligence gathering. To operationalise this architecture, the article details an AI-powered tool, Sūcana-Dṛṣṭi, designed for real-time external news intelligence. Leveraging a modern Python-based stack, the platform automates environmental scanning by aggregating news feeds, applying sentiment analysis, performing topic modelling, and using generative AI to synthesise unstructured data into structured executive insight. A case study of Tata Consultancy Services (TCS) demonstrates the system's power to provide visual intelligence—through sentiment charts, timelines, and word clouds—that effectively captured the company's strategic pivot from a defensive stance on AI to an offensive one via major infrastructure partnerships. By transforming raw data into decision-ready intelligence, such a system enhances decision-making speed, mitigates information overload, and frees executive bandwidth for strategic alignment. Ultimately, fostering organisational sentience through this AI-augmented listening capability allows enterprises to navigate volatility with greater agility, build a persistent competitive advantage, and address ethical and sustainability challenges more proactively.
Authors
- Partha Majumdar
Institutions
- Kalinga University (IN)
- Swiss School of Public Health (CH)
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2026-02-23
- DOI
- https://doi.org/10.5281/zenodo.18736192
- Primary Topic
- Public Relations and Crisis Communication
- Type
- article
- Field-Weighted Citation Impact
- 0.00