The Qualities and Competencies of the Ideal Direct Supervisor (Manager) According to Generation Z - Research Results in Poland and Great Britain

Abstract The aim of the research was to identify, compare and evaluate Generation Z’s expectations towards the qualities and competencies of their direct supervisors. The study was conducted amongst students in Poland and Great Britain in 2021 and 2023. The study employed a survey method, specifically the CAWI survey technique. Measures of descriptive statistics were used to analyze the research data. The survey made it possible to identify the qualities and competencies of direct supervisors expected by Generation Z, as well as to examine the relationship between respondents’ answers and their gender. In several cases, gender significantly differentiated the analyzed variables. The results also allowed to determine differences in the expectations of Generation Z representatives in Poland and Great Britain regarding the qualities and competencies of their direct supervisors.