Design and Implementation of a Multiuser Enterprise Resource Planning Solution for Higher Education Institutions: Enhancing Accreditation and Administration

ABSTRACT Introduction Enterprise systems in Higher Education Institutions (HEIs) must comply with changing regulatory standards, accommodate diverse stakeholder roles, and adhere to stringent budgetary limitations, all while guaranteeing security, scalability, and long‐term sustainability. This paper discusses the design, implementation, and deployment of a multiuser, accreditation‐focused Enterprise Resource Planning (ERP) platform tested in a real university setting. The system meets the data management and coordination needs set by Indian accreditation bodies, such as the National Assessment and Accreditation Council (NAAC) and the National Board of Accreditation (NBA). Methods It was built with a modular REST architecture (Node.js, Express), a normalized relational data model (MySQL), and a responsive frontend (React). It also had fine‐grained Role Based Access Control (RBAC) enforcement, token‐based session management, and automated file compression to keep long‐term storage growth in check. The paper talks about real‐world problems that software engineers face, such as schema evolution while workloads are running, keeping authentication going while tokens are being rotated, sparse data at the start of a cold start, planning for progressive scalability, and moving infrastructure while keeping costs in mind. Results Delhi Technological University (DTU) has put the platform into use in the real world, and it is now used by students, faculty, alumni, and administrative staff. Operational evidence shows that the time it takes to prepare for accreditation has been cut by 66%–72% compared to manual workflows and that data consistency and process traceability have both improved. Conclusion This work presents a deployment‐validated case study of enterprise system engineering within actual organizational constraints, featuring architectural patterns and validation practices relevant to other large‐scale, multistakeholder platforms.

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Publication Details

Journal
Software Practice and Experience
Published
2026-02-18
DOI
https://doi.org/10.1002/spe.70060
Primary Topic
ERP Systems Implementation and Impact
Type
article
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article

Design and Implementation of a Multiuser Enterprise Resource Planning Solution for Higher Education Institutions: Enhancing Accreditation and Administration

Sumit Kumar Khandelwal, Divyanshu Sinha, Divyansh Sinha, Divyansh Bansal
Software Practice and Experience
ERP Systems Implementation and Impact
article

Design and Implementation of a Multiuser Enterprise Resource Planning Solution for Higher Education Institutions: Enhancing Accreditation and Administration

Sumit Kumar Khandelwal, Divyanshu Sinha, Divyansh Sinha, Divyansh Bansal
article en

Abstract

ABSTRACT Introduction Enterprise systems in Higher Education Institutions (HEIs) must comply with changing regulatory standards, accommodate diverse stakeholder roles, and adhere to stringent budgetary limitations, all while guaranteeing security, scalability, and long‐term sustainability. This paper discusses the design, implementation, and deployment of a multiuser, accreditation‐focused Enterprise Resource Planning (ERP) platform tested in a real university setting. The system meets the data management and coordination needs set by Indian accreditation bodies, such as the National Assessment and Accreditation Council (NAAC) and the National Board of Accreditation (NBA). Methods It was built with a modular REST architecture (Node.js, Express), a normalized relational data model (MySQL), and a responsive frontend (React). It also had fine‐grained Role Based Access Control (RBAC) enforcement, token‐based session management, and automated file compression to keep long‐term storage growth in check. The paper talks about real‐world problems that software engineers face, such as schema evolution while workloads are running, keeping authentication going while tokens are being rotated, sparse data at the start of a cold start, planning for progressive scalability, and moving infrastructure while keeping costs in mind. Results Delhi Technological University (DTU) has put the platform into use in the real world, and it is now used by students, faculty, alumni, and administrative staff. Operational evidence shows that the time it takes to prepare for accreditation has been cut by 66%–72% compared to manual workflows and that data consistency and process traceability have both improved. Conclusion This work presents a deployment‐validated case study of enterprise system engineering within actual organizational constraints, featuring architectural patterns and validation practices relevant to other large‐scale, multistakeholder platforms.

Software Practice and Experience
Delhi Technological University (IN)
Industry, innovation and infrastructure
Openalex Percentile: Top 57%
ERP Systems Implementation and Impact
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