MyChart: doctors are left frustrated and patients panic as NHS trusts roll out hospital records app

US tech giant Epic’s hospital records portal has been rolled out by NHS trusts in England. But amid poor integration with the NHS App and low user literacy, users say it causes as many problems as it solves. <b>Sally Howard</b> reports

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Publication Details

Journal
BMJ
Published
2026-02-18
DOI
https://doi.org/10.1136/bmj.r2362
Citations
1
Primary Topic
Healthcare Systems and Challenges
Type
article
Field-Weighted Citation Impact
46.02
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article

MyChart: doctors are left frustrated and patients panic as NHS trusts roll out hospital records app

Sally Howard
1 citations
BMJ
Healthcare Systems and Challenges
46.02
article

MyChart: doctors are left frustrated and patients panic as NHS trusts roll out hospital records app

Sally Howard
article en
1 citations

Abstract

US tech giant Epic’s hospital records portal has been rolled out by NHS trusts in England. But amid poor integration with the NHS App and low user literacy, users say it causes as many problems as it solves. <b>Sally Howard</b> reports

BMJVol. 392
Transnational Press London (GB)
Quality Education
Openalex Percentile: Top 1%
Healthcare Systems and Challenges
46.02
DOISourceOpenAlex
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MyChart: doctors are left frustrated and patients panic as NHS trusts roll out hospital records app — Sally Howard · BMJ (2026) | TGRS Research Map | TGRS