Digitalization of Indonesian SOEs and Employee Mental Health: Mitigating Digital Anxiety in Finance Functions

<ns3:p>This study investigates factors that mitigate digital anxiety, focusing on organizational climate (digital training, role clarity, teamwork, transformational leadership), regulatory support, and information and communication technology (ICT) skills. Grounded in the Technology-Organization-Environment framework, this research provides a novel contribution by exploring these relationships in the context of state-owned enterprises (SOEs) in Indonesia. Data were collected through a survey targeting finance department employees in SOEs who utilize digital technology in their daily tasks. A total of 270 valid responses were analyzed using SmartPLS. The findings reveal that organizational climate variables along with regulatory support, significantly reduce digital anxiety. Moreover, ICT skills enhance the negative impact of digital training and teamwork on digital anxiety. However, the moderating role of ICT skills in strengthening the effects of role clarity and transformational leadership on digital anxiety was not supported. The practical implications of this study are significant for SOE management. To foster a supportive organizational climate, managers should ensure clearly defined roles through detailed job descriptions and encourage collaborative teamwork. Such measures can help employees address challenges collectively, thereby alleviating digital anxiety. These insights contribute to both academic literature on workplace digital transformation and managerial strategies for employee well-being.</ns3:p>

Authors

Publication Details

Journal
F1000Research
Published
2026-02-17
DOI
https://doi.org/10.12688/f1000research.176773.1
Primary Topic
Technostress in Professional Settings
Type
article
Field-Weighted Citation Impact
0.00
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article

Digitalization of Indonesian SOEs and Employee Mental Health: Mitigating Digital Anxiety in Finance Functions

Erwin Saraswati, Sutrisno Sutrisno T, Kurniasari Novi Hardanti, Arum Prastiwi
F1000Research
Technostress in Professional Settings
article

Digitalization of Indonesian SOEs and Employee Mental Health: Mitigating Digital Anxiety in Finance Functions

Erwin Saraswati, Sutrisno Sutrisno T, Kurniasari Novi Hardanti, Arum Prastiwi
article en

Abstract

<ns3:p>This study investigates factors that mitigate digital anxiety, focusing on organizational climate (digital training, role clarity, teamwork, transformational leadership), regulatory support, and information and communication technology (ICT) skills. Grounded in the Technology-Organization-Environment framework, this research provides a novel contribution by exploring these relationships in the context of state-owned enterprises (SOEs) in Indonesia. Data were collected through a survey targeting finance department employees in SOEs who utilize digital technology in their daily tasks. A total of 270 valid responses were analyzed using SmartPLS. The findings reveal that organizational climate variables along with regulatory support, significantly reduce digital anxiety. Moreover, ICT skills enhance the negative impact of digital training and teamwork on digital anxiety. However, the moderating role of ICT skills in strengthening the effects of role clarity and transformational leadership on digital anxiety was not supported. The practical implications of this study are significant for SOE management. To foster a supportive organizational climate, managers should ensure clearly defined roles through detailed job descriptions and encourage collaborative teamwork. Such measures can help employees address challenges collectively, thereby alleviating digital anxiety. These insights contribute to both academic literature on workplace digital transformation and managerial strategies for employee well-being.</ns3:p>

F1000ResearchVol. 15
Climate action
Openalex Percentile: Top 58%
Technostress in Professional Settings
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