Opening Gate or Rising Wall? Some Thoughts About the Accessibility and Equality of Digital Public Administration in Hungary

Digitalisation is transforming public administration, offering efficiency and transparency. However, it risks excluding citizens who struggle with digital systems. In Hungary, automated decision-making and accessibility challenges reveal tensions between innovation and equality before the law. This paper argues that while digitalisation boosts efficiency, it can undermine substantive equality for vulnerable groups, especially persons with disabilities. Genuine digital progress requires a human-centred approach, inclusive design, and legal accountability.

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Publication Details

Journal
Bulletin of the Transilvania University of Braşov Series VII Social Sciences • Law
Published
2026-02-16
DOI
https://doi.org/10.31926/but.ssl.2025.18.67.3.27
Primary Topic
Technology Use by Older Adults
Type
article
Field-Weighted Citation Impact
0.00

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article

Opening Gate or Rising Wall? Some Thoughts About the Accessibility and Equality of Digital Public Administration in Hungary

Erzsebet Csatlos
Bulletin of the Transilvania University of Braşov Series VII Social Sciences • Law
Technology Use by Older Adults
article

Opening Gate or Rising Wall? Some Thoughts About the Accessibility and Equality of Digital Public Administration in Hungary

Erzsebet Csatlos
article en

Abstract

Digitalisation is transforming public administration, offering efficiency and transparency. However, it risks excluding citizens who struggle with digital systems. In Hungary, automated decision-making and accessibility challenges reveal tensions between innovation and equality before the law. This paper argues that while digitalisation boosts efficiency, it can undermine substantive equality for vulnerable groups, especially persons with disabilities. Genuine digital progress requires a human-centred approach, inclusive design, and legal accountability.

Bulletin of the Transilvania University of Braşov Series VII Social Sciences • Law
University of Szeged (HU)
Magyar Tudományos Akadémia
Openalex Percentile: Top 61%
Technology Use by Older Adults
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