Bridging the digital divide: increasing response rates to electronic pain questionnaires in outpatient neurosurgery

At-home electronic questionnaire response rates can be significantly boosted for pre-consultation pain assessments when supported by targeted interventions. Response rates are affected by age, migration status, language proficiency, and digital access. With a hospital provided tablet-computer based backup, 40% of patients who initially did not respond at home were able to complete the questionnaire at the hospital prior to consultation.