A faulty shield of armor: An exploration of callousness in health care workers
Health care managers should act to reduce callousness to thwart staff turnover and retain workers' improvement motivation; both affect care. Fostering psychological safety and work-life balance may aid their efforts.
Authors
- Jonathan Paul
- Eda Algur (ORCID: https://orcid.org/0000-0002-4767-7428)
- Amber L. Stephenson (ORCID: https://orcid.org/0000-0003-3225-1464)
- Michaela Kerrissey (ORCID: https://orcid.org/0000-0002-4366-1322)
- Amy C. Edmondson
- Vivek K. Moitra
Institutions
- University of the Arts (US)
Publication Details
- Journal
- Health Care Management Review
- Published
- 2026-02-16
- DOI
- https://doi.org/10.1097/hmr.0000000000000477
- Primary Topic
- Workplace Violence and Bullying
- Type
- article
- Field-Weighted Citation Impact
- 0.00