From “Contact Zone” to “Collaborative Zone”: Multilingual Writers’ Tensions and Opportunities in the Writing Center

Writing center scholars have adopted Pratt’s (1991) “contact zone” metaphor to describe the diversity of consultants and students in writing centers, but this literature has largely overlooked the perspectives of multilingual students. Through surveys, interviews, and session data, we found that while multilingual students described rich linguistic identities, they also experienced tension and instability as language users. Students often framed their considerable language assets as deficiencies in academic writing contexts. They faced additional tension between instructor expectations and their own understanding of assignment goals. Students frequently sought native-like language competency from consultants and expected them to serve as informants about academic writing conventions—goals that often conflicted with writing center values and practices. This research suggests writing centers need to move from “clashing” to “collaboration” to understand and support multilingual students’ writing processes and goals within the context of U.S. higher education.