User perceptions and preferences for GeoHealth tools: A qualitative focus group study of non-expert and expert users

End-user preferences are critical as GeoHealth tools expand. Key recommendations include: customizable features (filters, personalized regions, data layering, and export options), accessible design with high-contrast color schemes and intuitive navigation, and mobile optimization (tap-triggered overlays, optimized touch targets). Chatbots were valued with transparent data sourcing. Healthcare professionals highlighted integrating tools into Health-IT systems for clinical decision-making. These findings can improve usability and acceptance, making health information more accessible and potentially improving health outcomes. Future work should validate findings through iterative usability testing with diverse samples and investigate technical pathways for Health-IT integrations and trustworthy chatbot development.

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Publication Details

Journal
Digital Health
Published
2026-02-01
DOI
https://doi.org/10.1177/20552076261415910
Primary Topic
Mobile Health and mHealth Applications
Type
article
Field-Weighted Citation Impact
0.00
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article

User perceptions and preferences for GeoHealth tools: A qualitative focus group study of non-expert and expert users

Kumara Mendis, Fei Yu, David McSwain, John Geracitano et al.
Digital Health
Mobile Health and mHealth Applications
article

User perceptions and preferences for GeoHealth tools: A qualitative focus group study of non-expert and expert users

Kumara Mendis, Fei Yu, David McSwain, John Geracitano, Christopher M Shea, Saif Khairat
article en

Abstract

End-user preferences are critical as GeoHealth tools expand. Key recommendations include: customizable features (filters, personalized regions, data layering, and export options), accessible design with high-contrast color schemes and intuitive navigation, and mobile optimization (tap-triggered overlays, optimized touch targets). Chatbots were valued with transparent data sourcing. Healthcare professionals highlighted integrating tools into Health-IT systems for clinical decision-making. These findings can improve usability and acceptance, making health information more accessible and potentially improving health outcomes. Future work should validate findings through iterative usability testing with diverse samples and investigate technical pathways for Health-IT integrations and trustworthy chatbot development.

Digital HealthVol. 12
University of North Carolina at Chapel Hill (US)
Gender equality
Openalex Percentile: Top 57%
Mobile Health and mHealth Applications
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User perceptions and preferences for GeoHealth tools: A qualitative focus group study of non-expert and expert users — Kumara Mendis, Fei Yu, et al. · Digital Health (2026) | TGRS Research Map | TGRS