User perceptions and preferences for GeoHealth tools: A qualitative focus group study of non-expert and expert users
End-user preferences are critical as GeoHealth tools expand. Key recommendations include: customizable features (filters, personalized regions, data layering, and export options), accessible design with high-contrast color schemes and intuitive navigation, and mobile optimization (tap-triggered overlays, optimized touch targets). Chatbots were valued with transparent data sourcing. Healthcare professionals highlighted integrating tools into Health-IT systems for clinical decision-making. These findings can improve usability and acceptance, making health information more accessible and potentially improving health outcomes. Future work should validate findings through iterative usability testing with diverse samples and investigate technical pathways for Health-IT integrations and trustworthy chatbot development.
Authors
- Kumara Mendis (ORCID: https://orcid.org/0000-0003-2668-3404)
- Fei Yu
- David McSwain
- John Geracitano
- Christopher M Shea
- Saif Khairat
Institutions
- University of North Carolina at Chapel Hill (US)
Publication Details
- Journal
- Digital Health
- Published
- 2026-02-01
- DOI
- https://doi.org/10.1177/20552076261415910
- Primary Topic
- Mobile Health and mHealth Applications
- Type
- article
- Field-Weighted Citation Impact
- 0.00