Job Satisfaction and Health Problems Among Cabin Crew: The Mediating Role of Burnout

The findings underscore burnout as an insidiously progressive process that mediates the deterioration of cabin crew health. The study highlights guilt as a determining factor in the syndrome's severity. Consequently, preventive organizational strategies must move beyond general fatigue management to include emotional labor training and early diagnosis of psychosocial risks to preserve operational safety and crew well-being.

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Publication Details

Journal
Healthcare
Published
2026-02-13
DOI
https://doi.org/10.3390/healthcare14040473
Primary Topic
Stress and Burnout Research
Type
article
Field-Weighted Citation Impact
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article

Job Satisfaction and Health Problems Among Cabin Crew: The Mediating Role of Burnout

Jenniffer Peralta Montecinos, Francisco Ganga Contreras, Dáilet Fredes-Collarte, Víctor Olivares-Faúndez et al.
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article

Job Satisfaction and Health Problems Among Cabin Crew: The Mediating Role of Burnout

Jenniffer Peralta Montecinos, Francisco Ganga Contreras, Dáilet Fredes-Collarte, Víctor Olivares-Faúndez, José Carlos Sánchez-García, Jeamsie Herrera Parraguez
article en

Abstract

The findings underscore burnout as an insidiously progressive process that mediates the deterioration of cabin crew health. The study highlights guilt as a determining factor in the syndrome's severity. Consequently, preventive organizational strategies must move beyond general fatigue management to include emotional labor training and early diagnosis of psychosocial risks to preserve operational safety and crew well-being.

HealthcareVol. 14(4)
Universidad de Salamanca (ES), University of Tarapacá (CL), Universidad Autónoma de Chile (CL)
Decent work and economic growth
Openalex Percentile: Top 62%
Stress and Burnout Research
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