THE ROLE OF ARTIFICIAL INTELLIGENCE IN TRANSFORMING ACADEMIC LIBRARY SERVICES

In the context of the evolving digital landscape, academic libraries are experiencing a significant paradigm shift from their traditional role as repositories of printed materials to multifaceted, interactive information centers that actively support learning, instruction, and scholarly research. A notable advancement in this transformation is the integration of Artificial Intelligence (AI) technologies into library operations. AI-encompassing machine learning, natural language processing, robotics, and data analytics-provides a comprehensive suite of tools capable of enhancing the efficiency, accessibility, and personalization of library services. Given their central role in supporting higher education, academic libraries are increasingly leveraging AI to better address the complex and diverse needs of 21st century students, educators, and researchers. This study aims to examine the empowering role of AI in academic library services through a review of current literature, an analysis of contemporary implementations, and a discussion on prospective developments, culminating in recommendations for key stakeholders.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-12-01
DOI
https://doi.org/10.5281/zenodo.18619566
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

THE ROLE OF ARTIFICIAL INTELLIGENCE IN TRANSFORMING ACADEMIC LIBRARY SERVICES

Shantashree Sengupta
Zenodo (CERN European Organization for Nuclear Research)
AI in Service Interactions
article

THE ROLE OF ARTIFICIAL INTELLIGENCE IN TRANSFORMING ACADEMIC LIBRARY SERVICES

Shantashree Sengupta
article en

Abstract

In the context of the evolving digital landscape, academic libraries are experiencing a significant paradigm shift from their traditional role as repositories of printed materials to multifaceted, interactive information centers that actively support learning, instruction, and scholarly research. A notable advancement in this transformation is the integration of Artificial Intelligence (AI) technologies into library operations. AI-encompassing machine learning, natural language processing, robotics, and data analytics-provides a comprehensive suite of tools capable of enhancing the efficiency, accessibility, and personalization of library services. Given their central role in supporting higher education, academic libraries are increasingly leveraging AI to better address the complex and diverse needs of 21st century students, educators, and researchers. This study aims to examine the empowering role of AI in academic library services through a review of current literature, an analysis of contemporary implementations, and a discussion on prospective developments, culminating in recommendations for key stakeholders.

Zenodo (CERN European Organization for Nuclear Research)
G.S. Science, Arts And Commerce College (IN)
Quality Education
Openalex Percentile: Top 14%
AI in Service Interactions
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