Does Digitalisation Promote the Servicification of Manufacturing? Firm‐Level Evidence From China

ABSTRACT In this paper, we explore the digital transformation of Chinese firms and their impact on service integration within manufacturing activities in China. Using highly disaggregated firm‐product level data, we examine various dimensions of the servicification in manufacturing and assess how digital adoption affects these processes. Our findings indicate that the adoption of digital technologies significantly drives Chinese manufacturing firms to generate more service outputs, either by complementing traditional manufacturing activities or by increasingly substituting manufacturing products with services. Moreover, we observe that digital adoption substantially improves the productivity and profitability of these firms, further incentivising them to expand their service offerings. Using text mining and sentiment analysis, we find that only manufacturing firms with positive attitudes toward digitalisation strategy tend to increase their service outputs. These results highlight the transformative effects of digital technology on manufacturing production, shedding new light on the evolving trends of service‐led global value chain upgrading in China.

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Publication Details

Journal
World Economy
Published
2026-02-11
DOI
https://doi.org/10.1111/twec.70071
Primary Topic
Service and Product Innovation
Type
article
Field-Weighted Citation Impact
0.00

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article

Does Digitalisation Promote the Servicification of Manufacturing? Firm‐Level Evidence From China

Wenxiao Wang, Shandre M. Thangavelu, Yan Zhang, Jingwen Zou
World Economy
Service and Product Innovation
article

Does Digitalisation Promote the Servicification of Manufacturing? Firm‐Level Evidence From China

Wenxiao Wang, Shandre M. Thangavelu, Yan Zhang, Jingwen Zou
article en

Abstract

ABSTRACT In this paper, we explore the digital transformation of Chinese firms and their impact on service integration within manufacturing activities in China. Using highly disaggregated firm‐product level data, we examine various dimensions of the servicification in manufacturing and assess how digital adoption affects these processes. Our findings indicate that the adoption of digital technologies significantly drives Chinese manufacturing firms to generate more service outputs, either by complementing traditional manufacturing activities or by increasingly substituting manufacturing products with services. Moreover, we observe that digital adoption substantially improves the productivity and profitability of these firms, further incentivising them to expand their service offerings. Using text mining and sentiment analysis, we find that only manufacturing firms with positive attitudes toward digitalisation strategy tend to increase their service outputs. These results highlight the transformative effects of digital technology on manufacturing production, shedding new light on the evolving trends of service‐led global value chain upgrading in China.

World Economy
Central University of Finance and Economics (CN), The University of Adelaide (AU), Sunway University (MY)
National Natural Science Foundation of China, Central University of Finance and Economics, National Office for Philosophy and Social Sciences
Openalex Percentile: Top 63%
Service and Product Innovation
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Does Digitalisation Promote the Servicification of Manufacturing? Firm‐Level Evidence From China — Wenxiao Wang, Shandre M. Thangavelu, et al. · World Economy (2026) | TGRS Research Map | TGRS