Back-to-Basics Hospital-Wide Training Improves Inpatient Pediatric Care Experiences

A small investment of curricular time devoted to communication skills and safety procedures across all staffing roles over 3 months improved Child HCAHPS communication-specific and safety scores. Because this training could be implemented in a variety of pediatric and inpatient settings to improve patient and family care experiences, further evaluation of the intervention in different pediatric hospital sites, settings (ie, hospital within a hospital), and contexts (urban, rural) is warranted.