The predictive value of training content and trainer characteristics on trainers’ knowledge about transfer of training

Purpose Previous studies have identified the trainer of employee training as influential for transfer of training among trainees. However, little is known about the knowledge trainers have regarding transfer knowledge dimensions (i.e. learner characteristics, training design and work environment). This study aims to explore the knowledge trainers have regarding the transfer knowledge dimensions of transfer and whether trainers’ qualifications, training frequency and training content can predict this knowledge. Design/methodology/approach A total of 379 trainers providing training for the Dutch judiciary filled in a questionnaire measuring knowledge about the transfer dimensions. Furthermore, trainers indicated their educational degree, whether they obtained a train-the-trainer certificate, their experience in providing training (measured in years), the number of training days per year and whether they primarily taught soft or hard skills. Findings Structural equation modeling showed that training primarily soft skills as opposed to hard skills was a positive predictor of knowledge about training design and work environment, whereas possessing a train-the-trainer certificate and the number of training days per year were positive predictors of transfer knowledge about training design. No effects were found with respect to the other variables and knowledge about learner characteristics. Practical implications Outcomes of this study highlight the utility to tailor train-the-trainer certificate programs toward trainers having different backgrounds and/or covering different training content. They also indicate the need for covering different transfer knowledge dimensions rather than primarily training design. Originality/value To the best of the authors’ knowledge, this study is the first to examine which trainer characteristics explain differences in transfer knowledge dimensions of transfer knowledge among trainers.