Digital Maturity Assessment and Conceptualization: Manufacturing Companies Perspective

Production is a key component of every nation’s economy, yet the manufacturing sector faces major challenges and opportunities due to rapid digital transformation. Many companies have not fully adapted to these technological shifts, limiting their ability to gain competitive advantages. Research indicates that integrating digital approaches into production processes can enhance efficiency and create significant value, turning digital transformation from a strategic recommendation into a necessity. However, there is still limited guidance on how to systematically assess the digital maturity of manufacturing firms and support their progress toward higher maturity levels. This study aims to develop a comprehensive framework for evaluating digital maturity in the manufacturing sector. Drawing on both literature and empirical data, the framework was designed and validated to help organizations understand their current digital status and identify areas for improvement. It defines evaluation domains, maturity levels, and assessment criteria, along with a structured evaluation method to guide practitioners in achieving higher levels of digital transformation.