Comparing AI and physician medical advice quality and humanistic care on social media platforms
Higher-quality medical content is available on Bilibili, and AI shows benefits in terms of humanistic care and diagnostic quality in text-based, simulated consultations. Future research should explore examine how doctors and AI might work together to enhance healthcare delivery, with doctors using digital communication while also exercising professional judgment in real-world clinical settings.
Authors
- Ziyi Wang (ORCID: https://orcid.org/0000-0002-4144-8034)
- Linlin Guo
- Youfu He
- Jing Huang
- Qiang Wu
- Liqiong Ai
- Yu Qian
- Ruiting Feng
Institutions
- Zunyi Medical University (CN)
- Guiyang University (CN)
- Zhengzhou People's Hospital (CN)
- Guizhou Provincial People's Hospital (CN)
- First Affiliated Hospital of Zhengzhou University (CN)
Publication Details
- Journal
- Digital Health
- Published
- 2026-02-01
- DOI
- https://doi.org/10.1177/20552076261421341
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.00