A comprehensive performance assessment framework for road construction projects

Road construction projects often face performance challenges due to their complexity and the lack of standardised evaluation frameworks. Existing models, such as the Project Quarterback Rating, are limited in scope and fail to capture key performance dimensions. This study introduces a Modified Project Quarterback Rating (MPQR) model tailored for road construction projects to provide a more comprehensive and stakeholder-inclusive assessment. A mixed-method approach was used, combining survey data from industry professionals with insights from case studies. The MPQR model integrates ten performance areas – including cost, schedule, quality, safety, and stakeholder satisfaction – along with specific metrics to generate an overall project performance score. The results show that the MPQR model provides a holistic and practical framework for evaluating road project performance. It addresses the limitations of existing models, supports informed decision making, and enables benchmarking across projects. This research contributes a novel and comprehensive performance evaluation framework that overcomes the limitations of existing models by integrating multiple stakeholder perspectives and performance metrics. The MPQR model enhances decision making, supports benchmarking across projects, and provides a standardised method for assessing performance in the road construction sector.