AI and the digital divide in education

Artificial intelligence (AI) is an indispensable tool transforming education systems worldwide. It does so through its complex intelligent tutoring system and automated administrative operations managed by prompts. While AI seems to make it easy for learning or education to take place easily, it also promotes or leads to some unfair advantages for some learners or students. This is due to the languages used by the AI, cultural mismatches between the AI developers and users, and algorithm bias. We used a focused narrative and comparative review of case studies from countries with similar socio-economic statuses and that have a visible divide between urban and rural areas/regions. From the analysed case studies, we therefore argue that despite its benefits, AI also does lead to a digital divide, either intentionally or unintentionally, due to the above-mentioned reasons. We conclude by proposing a practical training application that can lead to inclusivity, which will integrate local languages, cultures, and communities into AI tools development and translation. And more importantly, by proposing that the algorithm used in AI tools be inclusive, AI tools design be participatory, AI be multilingual and or importantly AI teachers be trained.

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Publication Details

Journal
Frontiers in Computer Science
Published
2026-02-05
DOI
https://doi.org/10.3389/fcomp.2026.1759027
Primary Topic
ICT in Developing Communities
Type
article
Field-Weighted Citation Impact
0.00
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article

AI and the digital divide in education

Mokgata Alleen Matjie, Andani Nethavhani, Mary Matlakala
Frontiers in Computer Science
ICT in Developing Communities
article

AI and the digital divide in education

Mokgata Alleen Matjie, Andani Nethavhani, Mary Matlakala
article en

Abstract

Artificial intelligence (AI) is an indispensable tool transforming education systems worldwide. It does so through its complex intelligent tutoring system and automated administrative operations managed by prompts. While AI seems to make it easy for learning or education to take place easily, it also promotes or leads to some unfair advantages for some learners or students. This is due to the languages used by the AI, cultural mismatches between the AI developers and users, and algorithm bias. We used a focused narrative and comparative review of case studies from countries with similar socio-economic statuses and that have a visible divide between urban and rural areas/regions. From the analysed case studies, we therefore argue that despite its benefits, AI also does lead to a digital divide, either intentionally or unintentionally, due to the above-mentioned reasons. We conclude by proposing a practical training application that can lead to inclusivity, which will integrate local languages, cultures, and communities into AI tools development and translation. And more importantly, by proposing that the algorithm used in AI tools be inclusive, AI tools design be participatory, AI be multilingual and or importantly AI teachers be trained.

Frontiers in Computer ScienceVol. 8
University of Limpopo (ZA)
Quality Education
Openalex Percentile: Top 76%
ICT in Developing Communities
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AI and the digital divide in education — Mokgata Alleen Matjie, Andani Nethavhani, et al. · Frontiers in Computer Science (2026) | TGRS Research Map | TGRS