Following news on social media boosts knowledge, belief accuracy and trust

Many worry that news on social media leaves people uninformed or even misinformed. Here we conducted a preregistered two-wave online field experiment in France and Germany ( N = 3,395) to estimate the effect of following the news on Instagram and WhatsApp. Participants were asked to follow two accounts for 2 weeks and activate the notifications. In the treatment condition, the accounts were those of news organizations, while in the control condition they covered cooking, cinema or art. The treatment enhanced current affairs knowledge, participants’ ability to discern true from false news stories and awareness of true news stories, as well as trust in the news. The treatment had no significant effects on feelings of being informed, political efficacy, affective polarization and interest in news or politics. These results suggest that, while some forms of social media use are harmful, others are beneficial and can be leveraged to foster a well-informed society.

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Publication Details

Journal
Universität Zürich, ZORA
Published
2025-06-27
DOI
https://doi.org/10.5167/uzh-290705
Primary Topic
Misinformation and Its Impacts
Type
article
Field-Weighted Citation Impact
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article

Following news on social media boosts knowledge, belief accuracy and trust

Emma Hoes, Sacha Altay, Magdalena Wojcieszak
Universität Zürich, ZORA
Misinformation and Its Impacts
article

Following news on social media boosts knowledge, belief accuracy and trust

Emma Hoes, Sacha Altay, Magdalena Wojcieszak
article en

Abstract

Many worry that news on social media leaves people uninformed or even misinformed. Here we conducted a preregistered two-wave online field experiment in France and Germany ( N = 3,395) to estimate the effect of following the news on Instagram and WhatsApp. Participants were asked to follow two accounts for 2 weeks and activate the notifications. In the treatment condition, the accounts were those of news organizations, while in the control condition they covered cooking, cinema or art. The treatment enhanced current affairs knowledge, participants’ ability to discern true from false news stories and awareness of true news stories, as well as trust in the news. The treatment had no significant effects on feelings of being informed, political efficacy, affective polarization and interest in news or politics. These results suggest that, while some forms of social media use are harmful, others are beneficial and can be leveraged to foster a well-informed society.

Universität Zürich, ZORA
Openalex Percentile: Top 15%
Misinformation and Its Impacts
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Following news on social media boosts knowledge, belief accuracy and trust — Emma Hoes, Sacha Altay, et al. · Universität Zürich, ZORA (2025) | TGRS Research Map | TGRS